Cloud ECM Solutions, LLC
"Effective Enterprise Content Management Solutions"
Professional Services
SaaS Services: since the Cloud/SaaS hosting approach eliminates many of the tasks normally associated with system implementation, such as hardware and software installation, we can focus our attention on high-value activities like business needs analysis, business process re-engineering and application integration. This allows the Customer to spend his money on solving the actual business problem, not the supporting infrastructure. Applications can come online very quickly, providing business agility and fast return on investment.
In-House Systems: services for traditional premises-based systems can often exceed the price paid for licenses and system infrastructure. While basic content services are becoming more and more commoditized, businesses are beginning to recognize the importance of Business Process Management (BPM) and system integration to provide real value to their internal and external customers. Cloud ECM Solutions has a team of experienced consultants who can help you get your ECM system implemented on time and within budget, maximizing your system investment.
Following are listings of the services we offer for both hosted and in-house systems, either directly or through our virtual network of consultants:
Services Descriptions:
| Business Process Consulting |
Our network of business consultants and ECM specialists can help you identify process bottlenecks and redesign workflows to provide greater efficiency and hard dollar ROI . |
| Document Conversions |
We are experts at conducting backfile conversions, whether from paper, film, or other digital media. We will also develop a Document Capture strategy to ingest your source documents and records as they enter the organization. |
| Implementations | One of the key benefits of a SaaS-based solution is the ease of implementation. Since the server and network infrastructure is provided as a service, we can focus our talents on configuring the system to resolve your business challenges rather than hardware and software installations. |
| Integration | The most effective ECM systems are those which integrate tightly with a customer's other primary software applications. Through the use of a powerful integration appliance, webservices, or other modern web-centric techniques, we can provide seamless integration to your existing ERP systems. |
| Support | Our goal is to help you become self sufficient by providing an effective system design and a firm base of training. Due to the nature of the shared service, customer managed upgrades are eliminated, and interactive access to your configurations and applications is possible, facilitating fast problem resolution. |
Supported Applications:
SpringCM (Basic, Advanced, BPM, eForms, Capture, Connectors)
FileNet P8 (CM, BPM, RM, Connectors)
IBM (CM, OnDemand, CommonStore, Lotus Forms, Websphere, Portal)
Kofax (Capture, Transformation Modules, Distributed Capture)